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Terms Of Service

By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Website Usage

Ptesom grants customers a limited, non-exclusive, and non-transferable license to access and use our website for personal shopping purposes. You agree not to reproduce, duplicate, sell, resell, exploit, or copy any portion of the website or its services, including product listings, descriptions, images, and prices.

Product Availability

While we strive to ensure that all products listed on our website are available for purchase, we reserve the right to cancel orders or provide alternative products of equal or greater value if an item is out of stock or no longer available.

Pricing And Payment

Ptesom reserves the right to change prices without prior notice. All prices are in US dollars and do not include applicable taxes or shipping fees. Payment can be made through the website using approved payment methods. Please note that any additional fees or charges imposed by your bank or payment provider are your responsibility.

Shipping And Delivery

We offer standard and express shipping options from our US location. Shipping fees and delivery times vary based on your location and chosen shipping method. Upon shipment, you will receive a tracking number to monitor your package’s progress. While we are not responsible for shipping delays or lost packages, we will work with you and the carrier to resolve any issues that may arise.

Return And Refund Policy

We want you to be satisfied with your purchase from Ptesom. If a product is defective or does not meet your expectations, please contact us within 30 days of receipt to initiate a return or refund. Products must be returned in their original condition and packaging. Depending on your preference, we will offer a full refund, product exchange, or store credit.

Cancellation Policy

If you need to cancel an order, please contact us at [email protected] before it has been shipped. Once an order has been shipped, our return and refund policy will apply.

Intellectual Property Claims

Ptesom respects intellectual property rights and expects the same from our customers. If you believe that material on our website infringes on any intellectual property rights, please notify us, and we may remove or disable access to the infringing material.

Disclaimer Of Warranties

Ptesom provides the website and its services on an “as is” and “as available” basis. We make no warranties or representations, express or implied, regarding the operation of the site or the accuracy, completeness, or reliability of the information, content, materials, or products included. We do not guarantee that the site or its services will be uninterrupted or error-free, and we shall not be held liable for any interruptions or errors.

Limitation Of Liability

Ptesom shall not be liable for any damages arising from the use of the website or its services, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

Governing Law And Jurisdiction

These terms of service shall be governed by and construed in accordance with the laws of the USA without giving effect to any principles of conflicts of law. Any legal action arising from or related to the use of our website and services shall be subject to the exclusive jurisdiction of the courts in the USA.

If you have any questions or concerns about our terms of service, please contact us at [email protected]. Our dedicated customer service team is available to assist you.